fq77 Terms and Conditions

By accessing or registering on the fq77 platform, you confirm that you have fully read, understood, and agreed to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

fq77 is an online entertainment platform offering slot games, live casino, and cricket betting services for users in Bangladesh. This platform is operated for entertainment purposes only.

1.1 Eligibility Criteria

• You must be 21 years of age or older.
• You must create a valid account in your own name — not on behalf of anyone else.
• Each user may open only one account.
• Creating or using an account for fraudulent purposes is strictly prohibited.

A valid account registration is required to use fq77's services. All information provided at registration must be accurate, complete, and your own.

2.1 Account Security

• Keep your account password and login details completely confidential.
• Giving anyone else access to your account is prohibited.
• Report any unauthorized access to our support team immediately.
• Use a strong password to protect your account and change it regularly.

2.2 Account Verification

fq77 may request proof of identity, proof of address, or payment method verification at any time. Withdrawals may be put on hold until verification is complete.

2.3 Account Closure

fq77 reserves the right to temporarily or permanently close any account in cases of rule violations, fraudulent activity, or the operation of multiple accounts.

All rules relating to financial transactions on fq77 are described in detail in this section. All transactions are conducted in Bangladeshi Taka (৳).

3.1 Deposit

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits are generally credited to the account instantly.
• Use only payment methods registered in your own name.
• Depositing through a third party is prohibited and may result in account suspension.

3.2 Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: generally 5 to 30 minutes.
• Withdrawals can only be made to the payment method used on the account.
• Withdrawals may be delayed if verification is incomplete.
• Multiple withdrawals on the same day may require additional verification.

fq77 provides various types of bonuses and promotional offers for its users. Each bonus has its own terms, which must be read before accepting.

4.1 Welcome Bonus

• New members will receive a welcome bonus of up to 120% up to ৳8,000 on their first deposit.
• Wagering requirement for this bonus: the total of the deposit and bonus amount must be wagered 20 times.
• Bonus funds cannot be withdrawn until the wagering requirement is met.
• After accepting the bonus, wagering must be completed within a specified time limit.

4.2 General Bonus Rules

• Each promotional offer applies once only and cannot be used repeatedly.
• fq77 reserves the right to cancel a bonus if evidence of bonus abuse is found.
• Any attempt to claim bonuses from multiple accounts will result in all accounts being closed.
• fq77 will endeavor to give prior notice when bonus terms are changed.

4.3 VIP Program

fq77's VIP program has four tiers: Bronze — weekly cashback up to 0.4%; Silver — up to 0.8%; Gold — up to 1.1%; and Platinum — up to 1.5%. Higher tiers can be reached through regular and active use.

The following activities are strictly prohibited on fq77 in order to maintain a fair and safe environment:

• Cheating, match-fixing, or using any software or bot to gain an unfair advantage.
• Creating multiple accounts to claim bonuses or other benefits.
• Stealing another user's information or attempting to access their account.
• Using the platform for money laundering or illegal financial activity.
• Using threatening or abusive language toward other users or staff.
• Deliberately exploiting system vulnerabilities or errors to gain an unfair advantage.
• Attempting to access the site's servers or database through technical attacks or unauthorized methods.

Violation of any of the above rules will result in immediate account closure and the relevant funds may be forfeited. Legal action may be taken in serious cases.

fq77 gives the highest priority to protecting users' personal information. Our SSL encryption technology keeps all your transactions and data secure.

• User data is not sold or transferred to third parties.
• Only the information necessary to operate the service is collected.
• Information may be shared with authorities where required by legal obligation.
• For more details, see our Privacy Policy.

Every game on fq77 is conducted fairly and transparently. All games on our platform use Random Number Generator (RNG) technology, which keeps every result completely random and impartial.

• Game outcomes are not predetermined and there is no external interference.
• All service providers — such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming — maintain their own security standards.
• If a technical error occurs in any game, the relevant round will be cancelled and the bet will be refunded.
• If a connection is lost during a game, the result of that round will be determined according to the server record.

fq77 is committed to responsible gambling. We believe that gaming is a form of entertainment — it should not become a source of addiction or financial hardship.

• You can set your own deposit limit at any time.
• Self-exclusion and temporary account breaks are available.
• If you feel you have a gambling problem, contact our support team immediately.
• Visit our Responsible Gaming page to learn more.

fq77 operates as a safe and reliable platform. However, fq77 is not liable for the following:

• Any loss caused by internet disconnection.
• Account information being compromised due to user negligence.
• Security issues with the user's own device or network.
• Technical errors from third-party game providers.
• Unforeseen natural disasters or other uncontrollable circumstances.

fq77 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes via email or site notification.

• Continued use of the site after changes have been made will be considered acceptance of the new terms.
• The date of the latest update will always be displayed at the top of this page.
• Previous versions of the terms and conditions will no longer apply.

10.1 Contact

For any questions or comments about these terms and conditions, contact our 24/7 live chat service or email us at: [email protected]